Learning Baltai Energy

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Onboarding

Onboarding

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About Course

Onboarding and Solar BasicsObjective:

Provide new SRMs with foundational knowledge about Baltai Energy, the SSN campaign, and the basics of solar technology.

Key Modules:

  1. Company Introduction and Core Values
  2. Overview of the Solar Solutions Network (SSN) Campaign
  3. Fundamentals of Solar Technology (Panels, Batteries, Inverters)
  4. Solar Energy Benefits and Applications
  5. Customer Onboarding Process Overview
  6. Dress Code and Professional Representation
  7. Setting Up Professional Communication Channels

What Will You Learn?

  • 1. About Baltai Energy
  • 2. Our Story
  • 3. Core Values
  • 4. Why Choose Baltai Energy?
  • 5. Importance of Core Values to SRMs
  • 6. Challenge Questions

Course Content

Course Module 1: Company Introduction and Core Values
Module Objective: Equip Sales Relationship Managers (SRMs) with an in-depth understanding of Baltai Energy's history, mission, vision, and core values to inspire confidence and alignment with the company’s goals.

Course Module 2: Overview of the Solar Solutions Network (SSN) Campaign
Module Objective: Provide Sales Relationship Managers (SRMs) with a comprehensive understanding of the SSN campaign, its goals, target audience, and how it aligns with Baltai Energy’s mission to transform Nigeria’s energy landscape.

Course Module 3: Fundamentals of Solar Technology (Panels, Batteries, Inverters)
Module Objective: Introduce Sales Relationship Managers (SRMs) to the key components of solar technology—panels, batteries, and inverters. This knowledge will enable SRMs to explain the technology confidently and address customer inquiries effectively.

Course Module 4: Solar Energy Benefits and Applications
Module Objective: Equip Sales Relationship Managers (SRMs) with a clear understanding of the key benefits and versatile applications of solar energy, enabling them to communicate its value effectively to potential customers.

Course Module 5: Customer Onboarding Process Overview
Module Objective: Provide Sales Relationship Managers (SRMs) with a clear understanding of the customer onboarding process, enabling them to guide potential customers through each stage with confidence, professionalism, and efficiency.

Course Module 6: Dress Code and Professional Representation
Module Objective: Teach Sales Relationship Managers (SRMs) the importance of professional appearance, adherence to company dress codes, and how their presentation reflects Baltai Energy’s values and professionalism.

Course Module 7: Setting Up Professional Communication Channels
Module Objective: Equip Sales Relationship Managers (SRMs) with the knowledge and skills to set up and maintain professional communication channels that align with Baltai Energy’s values, ensuring seamless interactions with customers and internal teams.

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