Digital Tools and Technology

Categories: Digital Tools and Technology

About Course

Digital Tools and Technology

Objective: Teach SRMs to leverage digital tools for efficient sales management and customer engagement.

Key Modules:

CRM Tools for Sales and Customer Management
Digital Platforms for Lead Tracking and Communication
Solar System Design Software Basics
Using Social Media for Customer Outreach
Digital Marketing Fundamentals for SRMs
Cybersecurity Awareness and Safe Practices

1. Introduction to CRM for Solar Sales
2. CRM Tools Used in Solar Sales
3. Managing Leads and Customer Data
4. Sales Pipeline and Deal Management
5. Automating Customer Engagement
6. CRM Reporting and Analytics
7. CRM Best Practices for SRMs
8. Challenge Questions
9. Introduction to Lead Tracking and Communication
10.Digital Platforms for Lead Tracking

Course Content

Module 40: CRM Tools for Sales and Customer Management
Module Objective: To equip SRMs with the knowledge and skills to effectively use Customer Relationship Management (CRM) tools for tracking leads, managing customer interactions, and optimizing the sales process.

Module 41: Digital Platforms for Lead Tracking and Communication
Module Objective: Equip SRMs with knowledge of digital platforms that help track leads, manage customer interactions, and communicate effectively throughout the sales cycle.

Module 42: Solar System Design Software Basics
Module Objective: Introduce SRMs to essential solar system design software, enabling them to create accurate system proposals, size solar installations, and communicate system benefits effectively to customers.

Module 43: Using Social Media for Customer Outreach
Module Objective: Teach SRMs how to leverage social media platforms to generate leads, build customer relationships, and increase solar product awareness.

Module 44: Digital Marketing Fundamentals for SRMs
Module Objective: Equip SRMs with essential digital marketing skills to generate leads, increase brand awareness, and drive sales for solar energy solutions.

Module 45: Cybersecurity Awareness and Safe Practices for SRMs
Module Objective: Educate SRMs on cybersecurity threats, best practices for protecting digital assets, and safe online behavior to prevent cyberattacks.

Your Instructor

admin

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